BMBS | Buraq Medical Billing

Optimized Collections

The revenue cycle and profit margins are the lifeblood of any medical practice. The success and sustainability of your services are directly linked to how efficiently your revenue cycle is managed. At Buraq Medical Billing Inc., we provide experienced professionals who specialize in accounts receivable (AR) follow-up and denial management.

Our team brings in-depth knowledge and hands-on experience in medical billing across a wide range of specialties, insurance providers, and denial types—making us a key driver of your timely reimbursements and steady cash flow. We are committed to delivering optimal results. With our dedicated AR management services, you can expect strong collections performance and significant improvements in financial outcomes.

Efficient AR Follow-Up

Timely and strategic AR follow-up is essential to maintaining a healthy revenue cycle. Our process includes identifying unpaid claims, analyzing denials, correcting and resubmitting errors, and communicating directly with insurers for faster resolutions. We also follow up with patients on outstanding balances and carefully document every action for transparency and accountability. With our expert handling, your claims move efficiently from submission to payment—maximizing collections and minimizingdelays.

Identifying Unpaid Claims

Incomplete or inaccurate patient demographic information
Filter claims based on aging buckets (e.g., 30, 60, 90+ days).
Identify claims past the payer's average turnaround time.
Prioritize high-dollar claims or those near timely filing limits.

Analyzing Denials or Delays

Examine Explanation of Benefits (EOBs) or Electronic Remittance Advices (ERAs).
Identify denial codes and reasons such as:
Incorrect patient details
Coverage terminated
Prior authorization missing
on-covered services
Determine if the denial is appealable or requires correction.

Correcting and Resubmitting Claims

Edit and update the claim based on the identified issue.
Ensure accurate CPT/ICD-10 codes, NPI numbers, and modifiers.
Verify insurance policy details and patient demographics.
Submit the corrected claim electronically or via paper, if required.
Monitor for acknowledgment of receipt and adjudication.

We recently had a surge in outstanding claims after adding three new providers, but thanks to BMB’s AR follow-up team, the backlog was cleared in half the time it would have taken us to manage internally.

Lisa Rodriguez

Practice Manager, Westside Medical Group

Communicating with Insurance Companies

Call payer representatives or use online portals to:

Confirm claim receipt
Check claim status (in-process, denied, paid)
Request claim reprocessing
Clarify denial reasons
Maintain professional communication with clear documentation of call details (date, time, representative’s name, outcome).

Following Up with Patients (if applicable)

Review patient statements for balances after insurance payments.
Contact patients via phone, email, or mailed statements.
Offer payment plans or explain insurance coverage shortfalls.
Ensure patient queries are resolved politely and clearly.

Documenting Each Action

Log every follow-up action in the billing software or patient account:

Date of follow-up
Method of contact (call, email, portal)
Representative spoken to and notes on discussion
Next steps or resubmission details
Helps in audit readiness, team coordination, and tracking resolution status.

AR Follow Up